Comments on: Medieval helpdesk http://cosmicvariance.com/2007/05/18/medieval-helpdesk/ Random samplings from a universe of ideas Fri, 22 Aug 2008 00:09:25 +0000 http://wordpress.org/?v=2.5.1 By: Sagebrush » Blog Archive » Tech Support http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-264847 Sagebrush » Blog Archive » Tech Support Thu, 24 May 2007 16:45:08 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-264847 [...] (kudos Cosmic Variance) [...] [...] (kudos Cosmic Variance) [...]

]]> By: » Medieval helpdesk « e pur si muove - recherche en dépaysement http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-264248 » Medieval helpdesk « e pur si muove - recherche en dépaysement Mon, 21 May 2007 19:07:17 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-264248 [...] Cosmic Variance « Youtube « Øystein og jeg (NRK) This entry is filed under Youtube Mondays. You can [...] [...] Cosmic Variance « Youtube « Øystein og jeg (NRK) This entry is filed under Youtube Mondays. You can [...]

]]> By: Peacenik http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-264092 Peacenik Sun, 20 May 2007 22:24:49 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-264092 Whoa there, Illirikim. This just illustrates the fact that the devices of today that we think of as "obvious" were yesterday's "mysterious" new technology. Being in IT Support for 13 years now, I can tell you that this dialog was far more common 5 or 6 years ago than it is today. All of "us" have had that first experience with a computer/atm/automobile/TV Remote/subway map/ etc that we can hopefully laugh about at some point down the line. Poorly written manuals (as this piece also shows) are apparently an inevitable part of the human condition (unless you are using an Apple product!) Whoa there, Illirikim. This just illustrates the fact that the devices of today that we think of as “obvious” were yesterday’s “mysterious” new technology. Being in IT Support for 13 years now, I can tell you that this dialog was far more common 5 or 6 years ago than it is today. All of “us” have had that first experience with a computer/atm/automobile/TV Remote/subway map/ etc that we can hopefully laugh about at some point down the line. Poorly written manuals (as this piece also shows) are apparently an inevitable part of the human condition (unless you are using an Apple product!)

]]> By: Jugalator http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263935 Jugalator Sun, 20 May 2007 03:55:54 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263935 Hehe, yes this one is funny. :-) I wouldn't take it so seriously, Illirikim. It could be just as well as be seen as taking a jab at typical computer problems (where poor manuals are just as much the being culprits), or perhaps most likely, just done in fun to illustrate the culture that have evolved in computer support. Hehe, yes this one is funny. :-)

I wouldn’t take it so seriously, Illirikim. It could be just as well as be seen as taking a jab at typical computer problems (where poor manuals are just as much the being culprits), or perhaps most likely, just done in fun to illustrate the culture that have evolved in computer support.

]]> By: Quasar9 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263838 Quasar9 Sat, 19 May 2007 11:49:47 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263838 lol, Monty Python in Norwegian Nust have been dramatic changing from scrolls to 'books' even more so than changing from greek to latin to english? lol, Monty Python in Norwegian

Nust have been dramatic changing from scrolls to ‘books’
even more so than changing from greek to latin to english?

]]> By: Illirikim http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263827 Illirikim Sat, 19 May 2007 10:54:56 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263827 It's funny, but it makes us look like idiots. By "us" I mean the great unwashed, the people who really don't give a shit about computers, and care only about what you can do with them. And there's no doubt that the way computers are designed, and manuals written, suggests either that computer designers get an ego boost out of pretending that they are designing the LHC, or that they are functionally retarded. Maybe both. It’s funny, but it makes us look like idiots. By “us” I mean the great unwashed, the people who really don’t give a shit about computers, and care only about what you can do with them. And there’s no doubt that the way computers are designed, and manuals written, suggests either that computer designers get an ego boost out of pretending that they are designing the LHC, or that they are functionally retarded. Maybe both.

]]> By: Ellipsis http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263731 Ellipsis Fri, 18 May 2007 20:40:46 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263731 someone should show that to George Bush someone should show that to George Bush

]]> By: Penny http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263729 Penny Fri, 18 May 2007 20:31:22 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263729 That clip reminds me of my mother. She hates everything to do with anything 'technology'. That clip reminds me of my mother. She hates everything to do with anything ‘technology’.

]]> By: Stephen http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263708 Stephen Fri, 18 May 2007 17:32:27 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263708 I've had to do this as phone support. (No, no. Try not to get ahead of me. Remember I can't see what you're doing.) While driving. (Give me a second to plug in my hands-free. It looks like what?) And my wife has a master's degree. (She mastered ancient Greek, but can't read the manual.) So, i've got mixed emotions over this very, very funny clip. (It makes me squirm a little, and my skin crawls. I'll take a Valium now.) I’ve had to do this as phone support. (No, no. Try not to get ahead of me. Remember I can’t see what you’re doing.)

While driving. (Give me a second to plug in my hands-free. It looks like what?)

And my wife has a master’s degree. (She mastered ancient Greek, but can’t read the manual.)

So, i’ve got mixed emotions over this very, very funny clip. (It makes me squirm a little, and my skin crawls. I’ll take a Valium now.)

]]> By: Eugene Ray http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263699 Eugene Ray Fri, 18 May 2007 16:10:09 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263699 This is great :) This is great :)

]]> By: graviton383 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263696 graviton383 Fri, 18 May 2007 15:55:58 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263696 It reminds me of learning powerpoint. It reminds me of learning powerpoint.

]]> By: Annie Rhiannon http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263686 Annie Rhiannon Fri, 18 May 2007 14:03:05 +0000 http://cosmicvariance.com/2007/05/18/medieval-helpdesk/#comment-263686 Brilliant. It's just like me and my mother. Brilliant. It’s just like me and my mother.

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